Infrastructure Specialist

Po Leung Kuk is a well-established charitable organization in Hong Kong and has been serving the local community for 146 years. The Kuk provides diversified social services including education, welfare and recreation to the general public.

We invite high caliber personnel to fill the following position:

Post: Infrastructure Specialist

The Infrastructure Specialist will be responsible for the comprehensive support and management of IT operations, focusing on the day-to-day administration of the data center/DR site and network infrastructure. This role includes implementing IT infrastructure deployment projects and ensuring optimal performance, security, and reliability of all systems.

 Responsibilities:

• Data Center Operations: Conduct daily operations and administration of data center/DR site, ensuring all systems function efficiently and effectively.
• Network Infrastructure Support: Provide support for network infrastructure, including troubleshooting and resolving issues to maintain network integrity.
• System Support: Deliver support for system configuration, administration, maintenance, incident diagnostics, and resolution for all applications.
• VMware Management: Manage VMware hosts and guest operating systems (Windows / Red Hat / CentOS) to ensure virtualization environments are optimized and secure.
• Server and Storage Management: Manage and maintain servers and backup solutions to ensure high availability, performance, and data protection.
• Cloud Management: Assist with cloud platforms (AWS, Azure, etc.) to manage and deploy cloud-based solutions.
• Documentation: Maintain documentation for system configurations, inventory, implementations, operations, and maintenance procedures.
• Helpdesk Support: Record, analyze, and resolve assigned helpdesk calls, providing timely and effective support to end-users.
• Availability: Be available for off-site duties, extra working hours, and on-call/after-hours support as required to ensure continuous IT service availability.
• Other Duties: Perform any additional tasks or projects assigned by the supervisor.

 Requirements:

• Diploma or equivalent education in Computer Science, or a related discipline.
• 3+ years of experience in the IT field with a focus on IT infrastructure and cloud services/products.
• Understanding of IT infrastructure, including but not limited to: network (such as LAN/WAN, TCP/IP, SSL, DNS, DHCP), Windows Server, Exchange, VMware, M365, and server/storage solutions.
• Good interpersonal, presentation, and problem-solving skills to effectively communicate with team members and stakeholders.
• Basic experience with cloud platforms (AWS, Azure, etc.) and integration with on-premises infrastructure.
• Relevant certifications (e.g., MCSE/MCITP, AWS Certified Solutions Architect Associate, Azure Administrator Associate, VMware Certified Professional) are a plus but not required.

Appointment will be on renewable contract terms. Interested applicants please send full resume with expected salary via clicking "APPLY NOW" or mail to Human Resources Department, Po Leung Kuk, 66 Leighton Road, Hong Kong. For more information about Po Leung Kuk, please visit http://www.poleungkuk.org.hk/.

Po Leung Kuk is an equal opportunity employer and welcomes application from all qualified candidates. Information provided relating to employment will be kept confidential and used only for processing applications. Applicants who are not contacted within 6 weeks may consider their application unsuccessful and all unsuccessful applications will be destroyed upon completion of the recruitment exercise.

As an employer, Po Leung Kuk will help providing relevant documents to eligible new employees aged 40 or above to apply for re-employment allowance under the "Re-employment Allowance Pilot Scheme" recently launched by the Labour Department.  For details, please refer to the information available on the relevant website: https://www2.jobs.gov.hk/0/tc/information/rea/